privacy policy
This Privacy Policy explains how BlackedOutBrand ("we", "us", "our") collects, uses, and shares information when you visit or make a purchase from blackedoutbrand.com (the "Site").
INFORMATION WE COLLECT
When you visit the Site, we automatically collect certain information about your device and how you browse — your browser type, IP address, general location, and the pages you view. We refer to this as "Device Information," and we collect it using cookies, log files, and similar tracking technologies.
When you make a purchase, we collect the information needed to complete it: your name, billing and shipping address, email, phone number, and payment details. We refer to this as "Order Information." Payment information is processed directly by our payment provider(s) and is not stored on our servers.
HOW WE USE YOUR INFORMATION
We use Order Information to fulfill orders, process payments, arrange shipping, and send confirmations and updates. We use Device Information to help secure the Site against fraud and to understand how customers use it, so we can improve it over time. If you've opted in, we may also use your information to send marketing communications about new drops, promotions, and updates — you can unsubscribe at any time.
SHARING YOUR INFORMATION
We share information with service providers who help us run the Site and fulfill orders — including Shopify (our e-commerce platform), payment processors, and shipping carriers. We may also use analytics and advertising tools to understand site traffic and measure marketing performance. We do not sell your personal information. We may disclose information if required by law or to protect our legal rights.
COOKIES
Cookies help the Site function (like remembering your cart) and help us understand how visitors use the Site. You can disable cookies through your browser settings, though some parts of the Site may not work as intended without them.
DATA RETENTION
We retain order information for as long as needed to fulfill the order and for legitimate business purposes, such as tax and accounting requirements, unless a longer retention period is required by law.
YOUR RIGHTS
Depending on where you live, you may have the right to access, correct, delete, or receive a copy of the personal information we hold about you, or to object to certain uses of it. To exercise any of these rights, contact us using the information below. [Residents of the EU/EEA, UK, and certain U.S. states have specific rights under applicable data protection law — add jurisdiction-specific detail here if applicable.]
CHILDREN'S PRIVACY
The Site is not directed at children, and we do not knowingly collect personal information from anyone under the age of 16.
CHANGES TO THIS POLICY
We may update this Privacy Policy from time to time to reflect changes in our practices or for legal or operational reasons. The "last updated" date [add date] reflects the most recent version.
CONTACT US
Questions about this policy or your personal information can be sent to support@blackedoutbrand.com.